Last Updated: 25-April-2025

1. Introduction

Vape Shop Dubai (“we,” “us,” or “our”) operates https://vapeshopdubai.store/. We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or services.

By accessing our site or purchasing our products, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following data:

Personal Information

  • Name
  • Contact details (email, phone number, WhatsApp)
  • Shipping/billing address
  • Payment information (card details are processed securely via third-party gateways; we don’t store full card data)

Non-Personal Information

  • Device type (e.g., mobile, desktop)
  • Browser and IP address
  • Cookies and usage data (see Section 5)

3. How We Use Your Information

We use your data to:

  • Process orders and deliver products
  • Communicate about your account/orders (e.g., shipping updates)
  • Improve our website and services
  • Comply with UAE laws (e.g., age verification for vaping products)
  • Send promotions (only with your consent; opt-out anytime)

We never sell or share your data with third parties for marketing purposes.

4. Data Sharing & Disclosure

We may share information with:

  • Delivery partners (e.g., Aramex, Emirates Post) to fulfill orders
  • Payment processors (e.g., Stripe, PayPal) for secure transactions
  • Legal authorities if required by UAE law

5. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences (e.g., language)
  • Analyze website traffic (Google Analytics)
  • Improve user experience

You can disable cookies in your browser settings, but some site features may not work.

6. Data Security

We implement measures like:

  • SSL encryption for all transactions
  • Secure payment gateways
  • Restricted staff access to your data

However, no online method is 100% secure. Please protect your account password.

7. Your Rights (UAE Compliance)

Under UAE regulations, you can:

  • Request access to your personal data
  • Correct inaccurate information
  • Delete your data (unless required for legal compliance)
  • Opt out of marketing emails (click “unsubscribe” in emails)

To exercise these rights, contact us at info@vapeshopdubai.store.

8. Age Restrictions

Our products are for adults 21+. We verify age during checkout and may request ID proof.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For privacy-related questions, contact:
📧 Email: info@vapeshopdubai.store
📞 Phone/WhatsApp: +971 56 389 8101

Address: Dragon Mart, Dubai, UAE